Microsoft storage guides
Microsoft storage fills up in two places at once. Outlook.com has its own mailbox limit, and your Microsoft cloud storage covers OneDrive files, photos and email attachments. When either one runs out, mail can stop arriving and files can stop syncing. These guides explain which meter is full, what is using the space, and how to clear it without losing mail or files you need. They are based on Microsoft's own support documentation and written for personal Outlook.com, Hotmail and OneDrive accounts. Start with the cleanup guide if your storage is full today. If you have already cleaned up and still need room, the second guide shows how to spread your files across up to four free Microsoft accounts.
Microsoft storage full? How to clear Outlook.com and OneDrive safely.
Find out which Microsoft limit is full, why deleting email does not always free space, and the order to clear things so you recover the most room with the fewest permanent decisions. Covers Deleted Items, the OneDrive recycle bin, large attachments, big files, duplicates and old versions.
Read guideHow to get up to 20 GB of free Microsoft cloud storage.
Every free Microsoft account has 5 GB of cloud storage. Learn how to move files and archived email to up to three more accounts you own, share the folders back, and what trade-offs come with storage that lives in separate accounts.
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